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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Grace Kelly

February 28, 2025

5  out of  5
rating by Grace Kelly
"We continue to be happy with our choice to be with Nichole at State Farm! Her staff is helpful, and efficiently replies to our emails! Thank you all!"
We responded:
"Grace we are so please that you are happy with our agency! We agree, Summer is such a great person to work with. Welcome to the family!"
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MJ Agui

February 27, 2025

5  out of  5
rating by MJ Agui
"I was seen very quickly and my issue was dealt with quickly and efficiently. The office staff were professional and courteous. My agent was very helpful and kind."
We responded:
"Thank you so much! It was a pleasure to be able to work with you!"
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Emily Weaver

February 27, 2025

5  out of  5
rating by Emily Weaver
"Nichole was so helpful in getting me a more effective car insurance policy. She has the best customer service!"
We responded:
"Thank you for the review Emily! It was an absolute pleasure being able to assist you!"
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me ray

February 12, 2025

5  out of  5
rating by me ray
"Quick quotes and coverage. Nichole is super friendly."
We responded:
"Thank you! It was my pleasure helping you and your business!"
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Chelsea Rodriguez

February 12, 2025

5  out of  5
rating by Chelsea Rodriguez
"I recently had the pleasure of working with Nichole, and I couldn’t be more satisfied with my experience. The entire team was incredibly nice, kind, and helpful throughout the process. They took the time to answer all my questions and provided knowledgeable advise tailored to my needs. I will definitely be telling all my friends about the exceptional service I received here. Highly recommend!"
We responded:
"Thank you Chelsea! I am so glad that the team was able to help you. We appreciate you!"
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Tình Người

December 12, 2024

5  out of  5
rating by Tình Người
"I would like to rate 5 stars because Nichole is so friendly, she helps me, she explains me to understand what i need!."
We responded:
"Thank you so much for your wonderful feedback, Tình Người! I'm happy to hear that you had such a positive experience. We're grateful to have her on our team. If you ever need further assistance, feel free to reach out!"
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Stan Steiner

December 9, 2024

5  out of  5
rating by Stan Steiner
"Joining State Farm Auto Insurance was an easy and enjoyable experience. Thank you for your friendliness and expertise."
We responded:
"Stan, thank you for your kind words! I'm happy you found the process of joining State Farm Auto Insurance both easy and enjoyable. Your appreciation for our team's friendliness and expertise means a lot. If you ever need further assistance, don't hesitate to reach out. We're here for you!"
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Gary W Pemberton

December 4, 2024

5  out of  5
rating by Gary W Pemberton
"My wife and I have our insurance with Nichole Guajardo State Farm. Over the years, we’ve sat down with Nichole to review and discuss our auto insurance and homeowners insurance. Nichole and her staff are very cordial and extremely knowledgeable, and they explain the information in a way that is detailed and thorough but also easy to understand and very helpful to us. I just this week stopped by the office due to a recent issue with my pickup and talked with Will and Nichole; they were both very helpful and respectful. Overall, we're pleased with the experience and look forward to continuing with State Farm and working with Nichole and her staff in the future."
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Kim Diaz

December 2, 2024

5  out of  5
rating by Kim Diaz
"Very thorough on providing me the quote and coverage I needed."
We responded:
"Kim, thank you for your wonderful review! I'm glad we could provide you with the quote and coverage you needed. If you have any further questions or need any other assistance, don't hesitate to reach out. We're here to help!"
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Lala F

November 19, 2024

5  out of  5
rating by Lala F
"Does a great job of explaining your policies and checking in with you. Thanks Nichole."
We responded:
"Thank you Mrs Ortiz!! I enjoyed our talk yesterday and thank you for your business with our office!"
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Party Precision

September 20, 2024

5  out of  5
rating by Party Precision
"Nicole and her team a great! I walked in and immediately got the help I needed. I have over payed and had horrible coverage for years. They saved me almost half of my monthly payment and got me twice the coverage. I highly recommend Nicole and her team if your looking for better insurance and very friendly service!"
We responded:
"Thank you so much for your wonderful review! I'm glad our team could assist you right away and help you find better coverage at a lower cost. It's great to know that you had such a positive experience with us. If you ever need anything else, don't hesitate to reach out. - Nichole Guajardo - State Farm Insurance Agent, Temple, TX"
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Ultra

June 8, 2024

5  out of  5
rating by Ultra
"Very helpful agents they care about their clients."
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Jessica Estrada

January 24, 2024

5  out of  5
rating by Jessica Estrada
"5 stars! I was very pleased with the service and customer support I received from Marisol. She was quick, responsive, and very helpful in getting me exactly what I needed at a reasonable price. Definitely recommend!"
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Alondra Romo

November 15, 2023

5  out of  5
rating by Alondra Romo
"The prices are the best and the staff were very helpful"
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Briana Rucobo

November 14, 2023

5  out of  5
rating by Briana Rucobo
"Wonderful service! Great at explaining the policy plan to me and what works best for my personal needs!"
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Gail Knight

November 1, 2023

5  out of  5
rating by Gail Knight
"Nichole really worked with me to reduce my insurance costs. Major reduction in cost and a wonderful person to work with. Even though they are 50 miles away I would recommend at least having her quote your policies. Rental properties were a major difference from my other insurance company. My homeowners and car insurance were a little higher but I bet in the next cycle when they come do I will be having them transferred to State Farm"
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Jeff Womack

October 4, 2023

5  out of  5
rating by Jeff Womack
"Hello. Thanks for being a solid well run Insurance company. It’s nice to have an Agent who is local and not just a 1-800 # to call if I ever have a question. Taylor was super helpful and did a great job answering all my questions. I now have My auto and home owner ins with you."
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vjamroz

August 14, 2023

5  out of  5
rating by vjamroz
"I called for a quote and immediately signed up. I thought I had one of the cheapest auto & renter’s service but their quote was cheaper. So I now get excellent customer service as well as budget friendly rates. Very friendly and knowledgeable. I will definitely be recommending them to anyone who asks!"
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Eros Alzamora

August 2, 2023

5  out of  5
rating by Eros Alzamora
"They have wonderful customer service, and they were able to get me the best rate for my vehicle. I appreciate it. Definitely recommend!"
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Tonya Wagg

April 27, 2023

5  out of  5
rating by Tonya Wagg
"Alexandra was so helpful and knowledgeable when it came to the policies and coverage! I can't thank her enough for all her help and being so sweet in the process!! Thank you!!"
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Lilly Akins

April 8, 2023

3  out of  5
rating by Lilly Akins
"They were good until they weren't. Dropped us after paying them for 4 years. All for one accident, no tickets 😢 😕 😞"
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Ethan Tuck

January 28, 2023

5  out of  5
rating by Ethan Tuck
"The girls in the office were very pleasant to work with! They gave me a quote and allowed me a few days to think about it and then provided me the best rate they could provide with any discounts available for me! The process of actually getting insured by them was a breeze and took less than 15 minutes and I walked out with my binder and insurance card for my vehicle! All in all, a great office to insure your vehicle or any other insurance needs!"
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Beau Massey

January 24, 2023

5  out of  5
rating by Beau Massey
"To My insurance agent Taylor Mcpherson that helped me. You are amazing. The transition was seamless and easy. Thank you for being so knowledgeable and understanding. Your awesome and im glad im with State Farm now."
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thomas trout

January 20, 2023

5  out of  5
rating by thomas trout
"Krysta was out standing working with me for my insurance she was personable and informed while also professional very awsome"
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Anna Leguin

January 18, 2023

5  out of  5
rating by Anna Leguin
"Professional and immediate quotes. Friendly and helpful. Had answers to all of our questions."
We responded:
"Thank you Anna for the kind words!! We look forward to helping you!"