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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lala F

Lala F

November 19, 2024

5  out of  5
rating by Lala F
"Does a great job of explaining your policies and checking in with you. Thanks Nichole."
We responded:
"Thank you Mrs Ortiz!! I enjoyed our talk yesterday and thank you for your business with our office!"
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Party Precision

September 20, 2024

5  out of  5
rating by Party Precision
"Nicole and her team a great! I walked in and immediately got the help I needed. I have over payed and had horrible coverage for years. They saved me almost half of my monthly payment and got me twice the coverage. I highly recommend Nicole and her team if your looking for better insurance and very friendly service!"
We responded:
"Thank you so much for your wonderful review! I'm glad our team could assist you right away and help you find better coverage at a lower cost. It's great to know that you had such a positive experience with us. If you ever need anything else, don't hesitate to reach out. - Nichole Guajardo - State Farm Insurance Agent, Temple, TX"
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jorge i vazquez

June 8, 2024

5  out of  5
rating by jorge i vazquez
"Very helpful agents they care about their clients."
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Jessica Estrada

January 24, 2024

5  out of  5
rating by Jessica Estrada
"5 stars! I was very pleased with the service and customer support I received from Marisol. She was quick, responsive, and very helpful in getting me exactly what I needed at a reasonable price. Definitely recommend!"
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Alondra Romo

November 15, 2023

5  out of  5
rating by Alondra Romo
"The prices are the best and the staff were very helpful"
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Briana Rucobo

November 14, 2023

5  out of  5
rating by Briana Rucobo
"Wonderful service! Great at explaining the policy plan to me and what works best for my personal needs!"
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Gail Knight

November 1, 2023

5  out of  5
rating by Gail Knight
"Nichole really worked with me to reduce my insurance costs. Major reduction in cost and a wonderful person to work with. Even though they are 50 miles away I would recommend at least having her quote your policies. Rental properties were a major difference from my other insurance company. My homeowners and car insurance were a little higher but I bet in the next cycle when they come do I will be having them transferred to State Farm"
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Jeff Womack

October 4, 2023

5  out of  5
rating by Jeff Womack
"Hello. Thanks for being a solid well run Insurance company. It’s nice to have an Agent who is local and not just a 1-800 # to call if I ever have a question. Taylor was super helpful and did a great job answering all my questions. I now have My auto and home owner ins with you."
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vjamroz

August 14, 2023

5  out of  5
rating by vjamroz
"I called for a quote and immediately signed up. I thought I had one of the cheapest auto & renter’s service but their quote was cheaper. So I now get excellent customer service as well as budget friendly rates. Very friendly and knowledgeable. I will definitely be recommending them to anyone who asks!"
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Eros Alzamora

August 2, 2023

5  out of  5
rating by Eros Alzamora
"They have wonderful customer service, and they were able to get me the best rate for my vehicle. I appreciate it. Definitely recommend!"
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Tonya Wagg

April 27, 2023

5  out of  5
rating by Tonya Wagg
"Alexandra was so helpful and knowledgeable when it came to the policies and coverage! I can't thank her enough for all her help and being so sweet in the process!! Thank you!!"
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Lilly Akins

April 8, 2023

3  out of  5
rating by Lilly Akins
"They were good until they weren't. Dropped us after paying them for 4 years. All for one accident, no tickets 😢 😕 😞"
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Ethan Tuck

January 28, 2023

5  out of  5
rating by Ethan Tuck
"The girls in the office were very pleasant to work with! They gave me a quote and allowed me a few days to think about it and then provided me the best rate they could provide with any discounts available for me! The process of actually getting insured by them was a breeze and took less than 15 minutes and I walked out with my binder and insurance card for my vehicle! All in all, a great office to insure your vehicle or any other insurance needs!"
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Beau Massey

January 24, 2023

5  out of  5
rating by Beau Massey
"To My insurance agent Taylor Mcpherson that helped me. You are amazing. The transition was seamless and easy. Thank you for being so knowledgeable and understanding. Your awesome and im glad im with State Farm now."
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thomas trout

January 20, 2023

5  out of  5
rating by thomas trout
"Krysta was out standing working with me for my insurance she was personable and informed while also professional very awsome"
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Anna Leguin

January 18, 2023

5  out of  5
rating by Anna Leguin
"Professional and immediate quotes. Friendly and helpful. Had answers to all of our questions."
We responded:
"Thank you Anna for the kind words!! We look forward to helping you!"
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Christopher White

January 18, 2023

5  out of  5
rating by Christopher White
"Great insurance company. Competitive rates, very responsive, friendly service, and always a pleasure dealing with Crysta."
We responded:
"Thank you Chris!! We have enjoyed being able to take care of you and your policies too!"
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Carla Chatman

January 17, 2023

5  out of  5
rating by Carla Chatman
"The staff is polite, friendly and helpful. It was a pleasure doing business with them. Any questions I had they answered."
We responded:
"Thank you Carla!! We really enjoy doing business with you as well :)"
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xfr328

January 12, 2023

5  out of  5
rating by xfr328
"Nichole and her team are great! I recently spoke with Krysta who was kind, patient, and informative in relaying all the information to me. She’s a wonderful asset to the team."
We responded:
"Thank you so much for taking time to leave us a review! Krysta has been so great to work with, we appreciate all she does here and are glad you feel the same way too!"
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Jerome Huang

January 4, 2023

5  out of  5
rating by Jerome Huang
"Excellent service and very friendly staff, appreciated the time they took to help me with my insurance needs. Thank you Thank you."
We responded:
"Thank you for the review Jerome! We really appreciate you and are so happy to have you back with our office!"
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Lydia Williams

January 3, 2023

5  out of  5
rating by Lydia Williams
"They have been so responsive, helpful and informative. I am truly grateful for the wonderful customer service."
We responded:
"Thank you for the review Lydia we really appreciate the kind words! We look forward to continue working together"
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LaShana Hatfield

December 27, 2022

5  out of  5
rating by LaShana Hatfield
"Taylor was AMAZING. I’m happy to have State Farm for my insurance They saved me 95.00 a month!!!"
We responded:
"Thank you LaShana for your review! We are so happy to have you as part of our State Farm family here and look forward to helping you in the future!"
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Robin Rose

December 9, 2022

5  out of  5
rating by Robin Rose
"This place of business was amazing! Nichole was very helpful in making sure I got all of the coverage I needed for auto, life, and renter's at affordable rates. She was also very patient with me and helped me understand more on some of the things I was unsure of. The overall visit was very pleasant and very professional. I'd recommend her office to anyone who is in need of new insurance."
We responded:
"It was my pleasure to help you Robin! I am so glad we were able to get you exactly what you were looking for at a much more affordable price! We look forward to working with you!"
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Joseph

November 17, 2022

5  out of  5
rating by Joseph
"I would like to share about my experience today. I had called several insurance companies throughout the week none of them return my phone calls. Then I called State Farm in Temple (Nicole Guarjardo) Office. A young lady by the name of Alexandria picked up, she was pleasant and wonderful to deal with she had me an insurance policy within 10 minutes, I was absolutely impressed with her hospitality & kindness. Could not recommend them more!!!!!"
We responded:
"Thank you for the review Joseph! We agree that Alex is pretty great to work with, she cares a lot about all of our customers here! We look forward to working with you!"
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reharlan

November 8, 2022

5  out of  5
rating by reharlan
"Amazingly fast response, wonderful service. Did everything online without needing to call. Would recommend."
We responded:
"Thank you so much for your review! I'm glad that our office was able to help in such an efficient manner. We appreciate you!"